SPI4 STEP-BY-STEP - VERSION 2.0
This manual explains how to process through the tool by presenting its content and providing technical tips.
STANDARDS OF USE FOR THE SPI4
The Standards of use detail the process for doing a SPI4 audit.
LIST OF QUALIFIED AUDITORS
Find a qualified auditor to accompany you in the audit
EXAMPLE SPI4 AND REPORT
Sample terms of reference for a SPI4 audit.
TEMPLATE INTRODUCTORY LETTER
Example of a letter of introduction to introduce the SPI4 audit to FIs
DOCUMENT AND INTERVIEW CHECK LIST (ex. CONTROL LIST)
The SPI4 Document and Interview Check List lists the documents you need to consult during an assessment, suggested interviewees, interview questions, and MIS data to collect.
FOCUS GROUPS GUIDELINES
Guidance on using focus groups to gather feedback from staff and/or clients.
LIST OF QUESTIONS FOR INTERVIEWS
UNIVERSAL STANDARDS IMPLEMENTATION GUIDE
The Universal Standards Implementation Guide offers comprehensive guidance to on how to understand and implement the practices found in the Universal Standards.
The glossary is a collection of some key terms and definitions. It is a work in progress, and comments for additional words to be added are welcome!
APR CALCULATION TOOL
This manual explains how to use the APR calculation tool
SAMPLE ACTION PLAN
The ultimate goal of a SPI4 audit is to improve practices. At the end of the audit, we strongly encourage institution's to develop an action plan that prioritizes a realistic number of areas of improvement.
OIKOCREDIT MENTOR GUIDE
Guidelines for mentors supporting financial institutions to analyze, prioritize, and ensure implementation of social performance management.
EXAMPLE OF SECTOR BENCHMARKS BY JAIDA